Customer Service Representative

Join our dynamic team as a Customer Service Representative and provide excellent support to our small business owners via phone, email, and chat. Become an expert in our gym management software and collaborate with our engineering team on software issues.

Requirements

• Fluent English speaker with strong verbal, written, and interpersonal skills
• At least 1 - 3 years experience in a customer facing role
• Ability to multi-task, organize, and prioritize work
• Ability to quickly learn complex software products
• Comfort working remote
• Familiarity with collaboration (Slack) & ticketing software (CRM, such as Hubspot)

Benefits

• Permanent remote work flexibility
• Paid Time Off
• Health Maintenance Organization (HMO) coverage
• Annual performance bonuses
• Dedicated coaches offer an extra channel of support and skill-building
• Opportunities for professional growth