This role is a strategic partner to our clients, focused on growing and enhancing business relationships. The Senior Account Manager will be responsible for identifying new revenue opportunities, expanding account value, and driving client success through innovative solutions and consultative engagement.
Requirements
- Act as the primary point of contact for assigned clients, managing overall relationships and driving strategic initiatives.
- Develop and implement strategic account plans that outline growth strategies, critical success factors, and recommendations for enhancement.
- Identify and pursue new revenue opportunities within existing accounts, including upselling and cross-selling products and services.
- Lead client meetings and presentations to drive engagement, adoption, and business growth.
- Analyze client data, business trends, and market insights to inform strategy and uncover opportunities for optimization.
- Collaborate with internal teams (Sales, Operations, Product, Implementation) to ensure clients receive maximum value.
- Participate in client onboarding and transitions, ensuring smooth adoption of services and early realization of benefits.
- Monitor competitor activity and market trends within client accounts, positioning our solutions for maximum impact.
- Build long-term partnerships and advocate for clients within the organization, ensuring their evolving needs are met.
- Contribute to the development of new products and services by relaying client feedback and market intelligence.
Benefits
- Medical
- Dental
- Vision
- Paid Life/AD&D Insurance
- Voluntary Life Insurance
- Short- & Long-Term Disability
- Flexible Spending Accounts
- 401K
- Generous Vacation and Sick Program
- 10 Paid Holidays
- Education Assistance Program
- Business Casual Attire
- Generous Referral Program
- Employee Discounts and Rewards
