Technical Client Advocate (Technical Account Manager)

HireRight is conducting a search for a highly qualified Technical Client Advocate. This role will have IT strategy and delivery responsibility for Tier 1 accounts. The Technical Client Advocate will partner with leaders of Technical Support, Professional Services, Engineering, Product Management and Sales to stimulate, surface, and shape demand for IT solutions and assets.

Requirements

• Strong collaboration, teamwork and relationship building skills
• Ability to listen, build rapport, and credibility as a strategic partner
• A strategic thinker focused on business value results that utilize technical solutions
• Ability to set expectations with business partners and effectively leverage governance
• Demonstrated ability to interact with and influence C-level executives
• Exceptional ability to lead change using positive and collaborative methods
• Skilled at conflict resolution and problem-solving
• Diplomacy: able to influence and motivate others
• Strong communication skills in writing, speaking, and presenting
• Ability to communicate technical or complex subject matter in business terms

Benefits

• Medical
• Dental
• Vision
• Paid Life/AD&D Insurance
• Voluntary Life Insurance
• Short- & Long-Term Disability
• Flexible Spending Accounts
• 401K
• Generous Vacation and Sick Program
• 10 Paid Holidays
• Education Assistance Program
• Business Casual Attire
• Generous Referral Program
• Employee Discounts and Rewards