Customer Success Manager
HockeyStackSan Francisco, California, United States
Posted May 2, 2024
Full Time
About the Company
HockeyStack builds an AI‑driven platform that empowers revenue teams to accelerate growth through data‑centric decision making. The platform delivers real‑time pipeline analytics, predictive forecasting, and automated insights that integrate seamlessly with existing CRM and marketing stacks. By combining machine learning with a user‑friendly interface, HockeyStack enables sales, marketing, and finance leaders to uncover hidden opportunities, optimize resource allocation, and close deals faster. The company cultivates a collaborative, data‑first culture that values continuous innovation and empowers employees to shape the future of revenue intelligence.
Job Description
We are looking for a Customer Success Manager to assist in pre-sales and post-sales, contribute to product development, and communicate with CMOs, CROs, and VPs of successful companies. The role requires a strong technical brain, non-technical customer skills, and previous experience in a startup, with RevOps experience a plus.
Requirements
- Strong technical brain + non-technical customer skills
- Extreme attention to detail and precision
- Good at being organized with complex processes
- Previous experience in a startup required
- Previous experience in RevOps a plus
Benefits
- Competitive salary: $140-180k
- Stock options
- Variable compensation based on performance
- Opportunity to work directly with CEO and CRO
- Work in a beautiful office in San Francisco