Lucilles - Service Manager/PIC

The Service Manager is responsible for assisting with managing front-of-house operations of a full-service, fast-paced restaurant in accordance with standardized policies to achieve efficient, friendly services and profitable operations.

Requirements

• Contributing to staffing responsibilities, including hiring, training, scheduling, performance management, and separation
• Assist in leading a specific department including operations, planning, development, ordering, inventory, scheduling, etc.
• Creating a positive team atmosphere among team members
• Delivering excellent guest service
• Resolving complaints from guests
• Participating in administrative requirements, including cash handling, financial reporting, posting, goal setting and achievement, governmental compliance, and various reporting as required by law
• Maintain a safe, secure, and healthy environment
• Providing regular, accurate, computerized reports of operations to executive management
• Helping with the duties of other team members
• Assist with achieving or exceeding financial objectives
• Collaborating with sales and catering teams
• Adhere to and enforce all applicable local, state and federal laws, rules, and regulations
• Performing other duties as assigned

Benefits

• 401k Matching