Director, eCommerce Product Management - Cruise Ticket
Holland America GroupFort Lauderdale, Florida, United States
Posted October 21, 2025
Full Time
About the Company
Holland America Group is a leading cruise line based in Seattle, Washington, specializing in luxury ocean travel. The company offers a diverse range of cruise experiences, from family-friendly voyages to sophisticated adult cruises, emphasizing comfort, entertainment, and culinary excellence. With a strong commitment to customer satisfaction and environmental sustainability, Holland America Group distinguishes itself through its premium amenities, personalized service, and innovative ship designs.
Job Description
Princess, a leading international cruise line and tour company, is seeking a Director, eCommerce Product - Cruise Ticket to lead the development and optimization of their digital cruise ticketing experience. This role focuses on driving innovation, seamless customer journeys, and maintaining brand standards and business goals, with a specific emphasis on conversion and lead generation. The Director will collaborate with teams across product, design, engineering, and marketing.
Requirements
- Provide strategic leadership and vision for e-commerce cruise ticket experience.
- Develop and launch new features to ensure alignment with brand standards and business goals.
- Balance vision with needs for short-term opportunities.
- Monitor KPIs to drive continuous improvement.
- Manage product backlogs and use agile methodologies.
Benefits
- Cruise and Travel Privileges
- Health Benefits
- Employee Stock Purchase Plan
- Training & Professional Development
- Tuition & Professional Certification Reimbursement
- Rewards & Incentives
