Manager, IS Customer Experience Solutions

As a Solution Delivery Lead, Manager, you will actively engage in hands-on configuration and development of technology solutions, leading and managing a functional team to meet Hologic's strategic goals. This position involves managing and mentoring a team, partnering with technical teams and business stakeholders to deliver scalable, sustainable, and user-friendly solutions for our Sales and Marketing Operations using Salesforce and other supporting platforms.

Requirements

• Proven leadership and team management skills
• Expertise in solution delivery processes
• In-depth understanding of scalable and sustainable technology solutions and architecture
• Exceptional problem-solving and analytical skills
• Excellent communication and interpersonal skills
• Proficiency in process mapping, software design modeling, business analysis, and documentation
• Knowledge of project management methodologies (e.g., Agile, Waterfall) and tools to manage timelines and deliverables
• Active Salesforce Certification(s)
• Experience managing and developing resources in a complex, enterprise-wide environment
• Bachelor’s degree in Computer Science, Business Administration or an IT related technical discipline

Benefits

• Comprehensive training and continued development and training throughout career
• Bonus eligibility