Personal Shopping Assistant

Holt Renfrew offers a competitive total compensation, generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.

Requirements

• Schedule all appointments and maintain calendar of Personal Shopper
• Review and handle all correspondence including drafting of and producing official client invitations
• Speak on behalf of Personal Shopper via telephone or email while maintaining superior customer service and ensuring follow-up in a professional and timely manner
• Maintain Personal Shopper client profiles and information, track and interpret data to ensure accuracy
• Prepare and coordinate materials and merchandise for all client appointments ensuring standards are maintained
• Coordinate alterations, product transfers, COG’s, Holds and other services as required
• Maintain merchandising standards in the Personal Shopping Suites and on the selling floor when removing and returning product
• Ensure the suites meet all Store Readiness requirements including overall maintenance and housekeeping
• Reduce or eliminate loss through effective loss prevention
• Attend PK session to become the expert
• Comply with all Health & Safety policies and requirements

Benefits

• Generous Employee Discount
• Pension
• Health & Dental Benefits
• Tuition Assistance
• Continuous Learning and Development