Front Office Manager

Home 2 Suites by Hilton Atlanta Perimeter Center is seeking a dynamic Front Office Manager. Compensation is based on experience. The Front Office Manager position is a PM position, 3pm to 11pm on the front desk to ensure delivery of exceptional guest service.

Requirements

• Maintain an organized and efficient Front Desk operation
• Supervise day to day activities of front desk, bell, and van drivers' staff
• Meet and exceed customer expectations by ensuring department provides outstanding customer service and teamwork
• Coordinate staffing and payroll to conform with productivity and budgetary standards
• Monitor actual vs. budget payroll activities
• Coordinate Front Desk work with other departments
• Participate in daily Yield Management Meetings
• Maintain proper front desk supplies inventory
• Comply with Company Standards of Service as outlined for AURO Hotels
• Treat guests, vendors, customers and co-workers with professionalism and respect at all times
• Maintain a clean and neat appearance at all times
• Work flexible work hours/schedule including evenings, weekends, and holidays

Benefits

• Health insurance
• Vision insurance
• Dental insurance
• PTO
• 401k
• Employee discounts