Manager of Organizational Change Management
HomeServeNorwalk, Connecticut, United States
Posted April 3, 2026
91955.16 - 122606.89 USD
Full Time
About the Company
HomeServe is a North American provider of comprehensive home repair plans that protect homeowners from costly emergencies in plumbing, electrical, HVAC, and more. Since 2003, the company has saved customers over $1 billion by offering affordable coverage and rapid, local repair service delivered by a network of skilled technicians. With nearly 3,000 employees, HomeServe prioritizes people—customers, technicians, and staff—through a culture of care, inclusion, and a "Great Place to Work" certification. The company’s BBB accreditation and HomeServe Cares initiatives underscore its commitment to quality, trust, and community impact. HomeServe’s blend of preventive coverage, responsive service, and employee‑first values sets it apart in the home‑repair industry.
Job Description
The Organizational Change Management Manager will play a key role in supporting the Director of Organizational Change Management in driving the change strategy for company-wide transformation initiatives.
Requirements
- Develop and implement change management plans
- Manage and oversee change management activities
- Lead the integration of change initiatives
- Design and deliver clear, engaging communication materials
- Identify and build relationships with key stakeholders
- Plan, coordinate, and facilitate stakeholder meetings
- Partner with cross-functional teams to evaluate organizational readiness
- Track, analyze, and report on change readiness metrics
- Develop and manage detailed reports and dashboards
- Present key findings and recommendations to stakeholders
Benefits
- Annual Bonus Potential
- 401(k) / Retirement Plan
- Medical, Dental, Vision Insurance
- Paid Time Off
- Life Insurance
