Workplace Technology L2 Operation Manager - Assistant Vice President - Workplace Technology – IT
Hong Kong Exchanges and Clearing Limited (HKEX)Hong Kong, China • Shenzhen, Guangdong, China
Posted October 31, 2025
Full Time
About the Company
HKEX Group is a global exchange group, operating dynamic and integrated financial markets in Asia and Europe. From our home in the financial hub of Hong Kong and an additional base in London, we provide world-class facilities for trading and clearing securities and derivatives in Equities, Commodities, Fixed Income and Currency. Uniquely positioned at the intersection of Chinese and international capital flows, Hong Kong has long been Connecting China with the World. With the accelerated opening-up of China’s capital markets, HKEX continues to be at the forefront of this historic transition, which we believe will Shape the Global Market Landscape.
Job Description
We’re home to Asia's most dynamic and vibrant capital markets. Connecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater choice and opportunity for our customers, each and every day. The Workplace Technology L2 Operation Manager is responsible for overseeing the operational management of workplace technology services at Level 2 (L2) support.
Requirements
- Bachelor’s degree in information technology, Computer Science, or a related field (or equivalent experience)
- 8+ years in IT support or operations, with at least 3 years in management or team lead role
- Strong troubleshooting and analytical abilities; proficiency in ticketing systems, remote support tools, and ITIL practices
- Leadership & Communication: Excellent team management, interpersonal, and communication skills; ability to influence and collaborate across departments