Customer Service Officer (Phone Banking--General Banking)
Hong Kong Job ConsultingHong Kong, Hong Kong SAR, Hong Kong
Posted January 5, 2026
Full Time
About the Company
Hong Kong Job Consulting specializes in talent acquisition and management for the banking, insurance, finance & asset management, multinational corporations, and IT sectors. The firm leverages an AI‑powered job matching platform integrated with a robust CRM system to streamline recruitment and enhance candidate placement. By combining industry expertise with advanced technology, Hong Kong Job Consulting delivers precise, data‑driven hiring solutions that reduce time‑to‑fill and improve workforce quality. The company positions itself as a trusted partner for organizations seeking efficient, high‑quality talent acquisition across Hong Kong’s dynamic professional landscape.
Job Description
Customer Services Officer to answer customer inquiries, handle complaints, and acquire business through multiple channels.
Requirements
- Secondary education
- 1 year's relevant experience in customer services, preferably in banking
- Insurance and/or investment license (preferred)
- Good communication and interpersonal skills
- Good command of written and spoken English and Chinese
- Fluent in Putonghua (highly preferred)
