Executive - Business Channels (Operations & Customer Service)

Engage with walk in customers for transaction processing, recommend Bank's products and services, and provide superior customer service and seamless transactions. The role involves key responsibilities and accountabilities in sales and service, operations, and other responsibilities, including digital transformation initiatives and staff rotation guidelines.

Requirements

• Degree/Diploma Holder
• Related working experience in financial institution or related field
• Possess customer interaction / cash handling / transaction processing / sales experience
• Basic banking knowledge
• High level of integrity and accountability
• Excellent service mindset and communication skills and cross selling skills
• Professional appearance and courtesy
• FIMM / UT license
• PCE & TBE license