Executive - Business Channel (Operations & Customer Service)

The Operation & Customer Service Executive will engage with walk-in customers, provide superior customer service, and contribute to expected levels of CSAT scores and Mystery Shopping Results.

Requirements

• Malaysian citizen
• Related working experience in financial institution or related field
• Customer interaction / cash handling / transaction processing / sales experience
• Basic banking knowledge
• High level of integrity and accountability
• Excellent service mindset and communication skills and cross selling skills
• Professional appearance and courtesy

Benefits

• Opportunity to work in a leading financial institution
• Chance to make a difference and excel in a role
• Comprehensive financial services and a digital-at-the-core ethos