Executive - Business Channel (Operations & Customer Services)

The Operation & Customer Service Executive's key responsibility is to engage with walk-in customers for transaction processing followed by need based discussion with customers for cross selling, and to provide superior customer service and seamless transactions.

Requirements

• Malaysian citizen
• Related working experience in financial institution or related field
• Customer interaction / cash handling / transaction processing / sales experience
• Basic banking knowledge
• High level of integrity and accountability
• Excellent service mindset and communication skills and cross selling skills
• Professional appearance and courtesy

Benefits

• Comprehensive financial services
• Digital-at-the-Core ethos
• Industry recognition and accolades for innovative approach
• Diversity, inclusion and merit-based assessment
• Progressive digitisation of employee journey and experience
• Life-long learning opportunities