Client Success Manager

HONK is transforming the towing and roadside assistance industry by turning high-stress automotive moments into seamless, brand-enhancing experiences. As a Client Success Manager, you'll own the day-to-day operational success of HONK's most strategic, high-complexity accounts.

Requirements

• 5+ years in Customer Success, Account Management, or Consulting within a SaaS environment
• Proven ability to de-escalate complex customer issues with empathy and urgency
• Strong executive presence
• Passion for solving complex business problems with tailored, scalable solutions

Benefits

• Generous Paid Time Off
• 401k Matching
• Medical
• Financial
• Other benefits (not specified)