We’re looking for a Senior Enterprise Account Manager to own the relationship for a portfolio of Hootsuite’s large, strategic, Enterprise customers. You’ll build, cultivate, and maintain influential relationships with your customers by leveraging your experience and demonstrating expert-level competency in Hootsuite's products, industry trends and best practices. You will collaborate with management and other stakeholders in driving renewal and expansion strategies and ensure a proactive and seamless approach to the renewal and expansion process for our customers.
Requirements
- Significant years of account management and sales experience, preferably in the technology (SaaS) industry
- Proven success managing an enterprise customer portfolio; demonstrated ability to manage a high volume of opportunities while leveraging data-driven insights within the customer journey and sales process.
- Proven record of consistent quota attainment or portfolio management; experience developing account plans with a mix of tactics
- Experience using sales tools such as SFDC, Gong, Sales Navigator, and 6Sense Gainsight
- Belief in ValueSelling, with a strong sense of what customers value and how to challenge them to develop a deeper understanding of how Hootsuite delivers impact and ROI.
Benefits
- Flexible work arrangement
- Accommodations will be provided as requested by candidates taking part in all aspects of the selection process
- Recognition of diverse backgrounds and perspectives through our diversity and inclusion initiatives
- A work environment that is proud to be diverse and inclusive
- 100% coverage of Health and Welfare benefits
- 401(k) Plan
- Employee Assistance Program (EAP)
- Employee Stock Options