Senior Enterprise Account Manager

We’re looking for a Senior Enterprise Account Manager to own the relationship for a portfolio of Hootsuite’s large, strategic, Enterprise customers. You’ll build, cultivate, and maintain influential relationships with your customers by leveraging your experience and demonstrating expert-level competency in Hootsuite's products, industry trends and best practices. You will collaborate with management and other stakeholders in driving renewal and expansion strategies and ensure a proactive and seamless approach to the renewal and expansion process for our customers.

Requirements

• Significant years of account management and sales experience, preferably in the technology (SaaS) industry
• Proven success managing an enterprise customer portfolio; demonstrated ability to manage a high volume of opportunities while leveraging data-driven insights within the customer journey and sales process.
• Proven record of consistent quota attainment or portfolio management; experience developing account plans with a mix of tactics
• Experience using sales tools such as SFDC, Gong, Sales Navigator, and 6Sense Gainsight
• Belief in ValueSelling, with a strong sense of what customers value and how to challenge them to develop a deeper understanding of how Hootsuite delivers impact and ROI.

Benefits

• Flexible work arrangement
• Accommodations will be provided as requested by candidates taking part in all aspects of the selection process
• Recognition of diverse backgrounds and perspectives through our diversity and inclusion initiatives
• A work environment that is proud to be diverse and inclusive
• 100% coverage of Health and Welfare benefits
• 401(k) Plan
• Employee Assistance Program (EAP)
• Employee Stock Options