Technology Administrator
Hope House FoundationNorfolk, Virginia, United States
Posted March 30, 2026
65000 - 65000 USD
Full Time
About the Company
Hope House Foundation is a Virginiaâbased nonprofit dedicated to empowering adults with developmental and intellectual disabilities to live independently in their own homes. Through personalized supportive servicesâincluding daily living assistance, skillâbuilding programs, and community integrationâHope House fosters autonomy and dignity. As the sole provider of inâhome independent living services in the Hampton Roads region, the organization delivers a unique, clientâcentered model that bridges the gap between traditional residential care and full community participation. The organizationâs culture emphasizes compassion, collaboration, and lifelong learning, making it an attractive workplace for professionals passionate about inclusive, personâfirst care.
Job Description
The Technology Administrator is responsible for the ongoing administration, support, and continuous improvement of Hope House Foundation's technology systems across multiple locations. This role independently manages day-to-day technology operations, ensures system reliability and security, and supports organizational efficiency through effective use of IT systems and tools.
Requirements
- Experience managing multi-site IT systems and infrastructure
- Basic experience supporting computers, software, or technology systems in a work or education setting
- Familiarity with Microsoft 365 including Outlook, Teams, OneDrive, and SharePoint
- Working knowledge of Windows Server, Active Directory, Hyper V, Azure AD or Entra ID, and Microsoft 365
- Ability to troubleshoot common hardware, software, and user issues
- Working knowledge of personal computers and standard office applications
- Ability to communicate effectively verbally and in writing
- Ability to work independently, manage multiple priorities, and work as part of a team
- Professional demeanor and strong customer service skills with the ability to support users of varying technical levels
Benefits
- Wonderful, robust health insurance plans
- 12 paid holidays
- 12 paid annual (vacation) days
- 12 paid sick days
- Free employee dental insurance
- Free employee life insurance
