AI Product Manager

Leads the enterprise AI product roadmap, driving prioritization and delivery of AI solutions across business functions. Partners with business, IT, and data teams to deliver scalable, responsible AI capabilities while ensuring measurable business value and alignment with governance standards.

Requirements

• Define and manage the AI product roadmap across business domains
• Prioritize AI use cases based on value, feasibility, and risk
• Translate business needs into AI product requirements and workflows
• Drive value realization (automation, cost savings, cycle time, customer experience)
• Partner with business, IT, and data teams to deliver scalable solutions
• Support AI governance aligned to NIST principles (trust, transparency, accountability)
• Monitor model performance, data quality, and operational impact
• Communicate roadmap, progress, and outcomes to stakeholders and leadership
• Assess AI use case risk levels
• Ensure regulatory alignment (especially in underwriting, claims, and compliance use cases)
• Establish controls for monitoring, escalation, and incident response
• Ensure AI solutions include appropriate monitoring for model performance, data quality and drift, and operational impact
• Define and track key performance indicators, including % automation / straight-through processing, cost reduction / expense savings, cycle time improvements, and customer and associate experience