Billing Resolution Specialist

Horace Mann is seeking a customer-focused and detail-oriented Billing Resolution Specialist to support billing operations for our Individual Supplemental and Group Insurance products.

Requirements

• H.S. Diploma or GED equivalent, required
• Experience in billing operations, premium processing, customer service, or insurance operations preferred
• Supplemental insurance product knowledge preferred
• Strong analytical and problem-solving skills with excellent attention to detail
• Ability to communicate professionally and effectively with clients, agents, and internal business partners