Lead Equipment Service Technician

Lead Equipment Service Technician at Horizon Distributors, Inc., responsible for maintaining and repairing outdoor power equipment. Competitive pay and benefits, including performance bonuses, medical, dental, vision, and life insurance, and 401(k) matching.

Requirements

• Successful completion of mechanic technical/trade school; or 1 year of mechanic experience and/or training; or equivalent combination of education and experience.
• Ability to set-up new equipment and deliver to the customer
• Ability to tow a utility trailer for equipment service and sales orders
• Willingness and ability to acquire OPE industry certifications and maintain manufacturers' annual updates.
• Own a set of basic tools for general repair of engines and/or power equipment.
• Maintains composure in a fast-paced environment focused on serving business owners with urgent needs.
• Investigative nature; troubleshoots with persistence and thinks critically to identify solutions to problems.
• A cooperative, dependable team player.
• Keen awareness of how actions behind-the-scenes can impact customer service.
• Aptitude to learn ever-evolving computer systems, programs, handheld technology and processes.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to multitask between repairs and commit to overtime when necessary to meet deadlines.
• Physical dexterity, coordination and steadiness.

Benefits

• Group medical, prescription, dental, vision, and life insurance
• 401(k) with company match
• Employee stock purchase program
• Seasonal sales and rewards programs
• Employee Assistance Program
• Exclusive vendor discounts
• Performance bonuses