Empfangsleitung (m/w/d)

You are a passionate host and your heart beats for the hospitality industry. You will be responsible for a seamless operation at the reception, ensuring a warm and competent welcome for our guests at all times. Your expertise will steer capacity utilization, yield management, and sales strategies, optimize market segments, and implement targeted upselling.

Requirements

• Completed education in the hospitality industry
• Relevant work experience in the areas of reservations, FO, and yield management
• Leadership qualities - team leader with high goals
• Good computer skills (especially MS Office)
• Knowledge of booking systems and ideally with ASA
• Perfect German skills and good English skills

Benefits

• Special allowances (e.g. vacation allowance)
• Occupational pension
• Night and Sunday premiums as well as night work allowance
• Eden Red shopping card (worth 600 €)
• Bike leasing with the market leader JobRad
• 20 % discount on food and beverages in the restaurant for yourself and a maximum of 3 other people
• Employee clothing
• Strongly discounted staff catering
• Each employee can stay overnight in the hotel Hafen Flensburg Probeschlafen (including accompaniment)
• Birthday present
• Annual team party (e.g. summer closing party, Christmas party, etc.)
• Further education opportunities through seminar attendance
• Theoretical and practical exchange of experience with partner hotels
• Help with finding accommodation for newcomers