Implementation Manager

Hover is looking for an Implementation Manager to guide our largest, most complex customers through a seamless launch. In this role, you’ll serve as the driving force behind cross-functional execution—partnering closely with Product, Sales, Sales Engineering, Customer Success, and key customer stakeholders to ensure every implementation is delivered on time, with high adoption and measurable impact.

Requirements

• 3-7+ years in enterprise software implementation, onboarding, or professional services in SaaS
• Proven track record managing complex, multi-stakeholder launches, strong project/program management fundamentals in enterprise environments
• Excellent written and verbal communication across technical and non-technical audiences
• Strong project management skills — planning, dependencies, risk mitigation
• Experience with tools like Jira, Asana, or Smartsheet; and familiarity with APIs, integrations, or data pipelines

Benefits

• Competitive salary and meaningful equity in a fast-growing company
• Comprehensive medical, dental, and vision coverage for you and dependents
• Unlimited and flexible vacation policy
• Generous paid parental and new child bonding leave
• Recurring fitness classes, meditation/ mindfulness tools, virtual therapy, and family planning assistance