Implementation Manager (Onboarding & Delivery)

We’re hiring an Implementation Manager to guide customers through onboarding and ensure they reach initial value lightning fast. This role is ideal for someone with a consulting/services/ops foundation who’s comfortable with technical conversations, being customer-facing, and thrives in a fast-moving software startup environment.

Requirements

• 3+ years of experience in Implementation, Customer Success, Consulting, Services, Investment Banking, or Ops
• Experience in an ops/customer role at a startup
• Track record leading complex, cross-functional projects with multiple stakeholders

Benefits

• Competitive salary
• Equity options
• Relocation assistance provided to New York City
• Comprehensive medical, dental, and vision insurance
• 401(k) plan
• Unlimited PTO