Sales Compensation Engagement Manager

HP is seeking a Sales Compensation Engagement Manager to lead the global, field-facing sales compensation support team. This role is responsible for delivering a consistent, high-quality seller experience across claims triage, dispute resolution, compensation communications, and field education.

Requirements

• Lead and develop a global Sales Compensation Engagement team supporting 8,000+ sellers
• Own claims triage, resolution SLAs, and seller communications
• Standardize engagement processes across regions while respecting local business requirements
• Establish clear escalation pathways to SPM Administration, Data & Integration, and Sales Compensation Design teams
• Provide structured feedback to Administration and Data teams to reduce preventable claims and improve upstream validation controls
• Monitor dispute trends and partner cross-functionally to drive systemic issue resolution
• Oversee generation, distribution, and tracking of sales compensation communications and acknowledgements
• Support training initiatives for new plan rollouts and mid-cycle updates
• Participate in monthly calculation cycle reviews to understand pay accuracy drivers and systemic adjustment trends
• Contribute to SPM implementation and broader transformation initiatives
• Identify and deploy AI-enabled tools to automate case categorization and routing, improve response drafting efficiency, detect dispute patterns and root causes, and enhance performance insight reporting

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies
• 4-12 weeks fully paid parental leave based on tenure
• 11 paid holidays
• Additional flexible paid vacation and sick leave