Hewlett Packard Enterprise is seeking an Account Support Manager to join their Operations team. The role will be a hybrid position, working 2 days a week from an HPE office. The ideal candidate will have a Bachelor's degree and 5-7 years of experience in related fields, with advanced technical knowledge and business understanding. The role involves resolving technical issues, providing technical consulting, and building strong relationships with customers.
Requirements
- Bachelor's degree preferred or Associate degree holder (technical field) with 5-7 years working experience in related fields desired
- Thorough knowledge of company products and services offerings, company organization, competition, third party products and market trends
- Broad knowledge of corporate organization, job, and policies
- Comprehensive business, technical or functional knowledge at an expert level
- Active listening skills and ability to adjust messages to audience level
- Problem-solving skills (proactive, reactive and creative)
- Exemplary consulting skills by becoming a trusted advisor to the customer and providing clarity to solution determination
Benefits
- Health & Wellbeing
- Personal & Professional Development
- Unconditional Inclusion