Account Support Manager

Account Support Manager role at HPE in Dalian, Liaoning, China. The role involves providing direct post-sales systems on-site technical support for reactive and proactive customers, maintaining high-level customer satisfaction, and resolving technical and some business incidents independently.

Requirements

• Apply deep and broad technical background and knowledge of industry trends to operate several critical or high risk technology areas/customer groups.
• Mentor/consult with team members, other organizations, customers, and vendors on complex issues.
• Act as a consultant in service delivery business, technology, industry or specific application.
• Resolve technical and some business incidents independently.
• Mentor/assist less-experienced team members on complex incidents.

Benefits

• Health & Wellbeing
• Personal & Professional Development
• Unconditional Inclusion