Spanish Bilingual - CSR
HRTXCebu City, Philippines
Posted January 6, 2026
Full Time
About the Company
HRTX, or Health ResearchTx, partners with the U.S. Department of Defense Military Health System to conduct large‑scale, retrospective real‑world evidence research using longitudinal electronic health records. The company leverages proprietary technology and exclusive access to DoD clinical data to transform health outcomes debates from opinion into empirical fact. By collaborating with academia, pharmaceutical firms, and other government agencies, HRTX bridges commercial and governmental expertise to accelerate evidence‑based insights that improve patient outcomes and reduce costs. Its unique combination of deep data access, advanced analytics, and cross‑sector partnerships positions HRTX as a leader in turning complex clinical questions into actionable, data‑driven solutions.
Job Description
We are looking for Spanish Bilingual Customer Service Representatives to join our growing team in Cebu. This role is ideal for candidates who are fluent in both Spanish and English, possess strong communication skills, and have prior experience in the BPO industry.
Requirements
- Fluency in both Spanish and English (spoken and written) is required.
- At least 6 months to 1 year of BPO/customer service experience.
- Must be currently residing in Cebu and willing to work onsite.
- Strong communication, active listening, and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to shifting schedules.
- Proficiency in using computers and basic office applications.
Benefits
- Competitive salary with language premium.
- Performance-based incentives and bonuses.
- Health insurance and other benefits.
- Opportunities for career growth and skills development.
- Dynamic and inclusive work environment.