Customer Support Specialist
HST PathwaysNashville, Tennessee, United States
Posted May 13, 2026
Full Time
About the Company
HST Pathways is a profitable, fully remote SaaS company that empowers surgery centers to provide cost-efficient care.
Job Description
We're looking for a Customer Support Specialist to join our team, providing exceptional customer service and support for our software applications. The ideal candidate is a problem-solver with strong communication skills and the ability to work in a fast-paced environment. We offer a remote work environment, flexible Paid Time Off Policy, and a diverse, inclusive team culture.
Requirements
- Problem-solver with exceptional customer service skills
- Ability to troubleshoot and resolve application and customer workflow problems
- Exceptional communication skills for both internal and external communication
- Ability to manage many ongoing activities and tasks in a fast-paced environment
Benefits
- Remote work environment
- Health benefits paid for employees
- Flexible Paid Time Off Policy
- 11 company holidays per year
- Paid parental leave
- 401K with matching contributions
- Learning and development allowance
