Customer Support Specialist
BottomlinePortsmouth, New Hampshire, United States
Posted May 12, 2026
Full Time
About the Company
Bottomline is a global leader in business payments and cash management, with over 35 years of experience.
Job Description
We're looking for a Customer Support Specialist to support Bottomline customers with complex issues, questions, and projects in our Portsmouth, NH office Hybrid (2 days a month).
Requirements
- 1-2+ years of Customer service experience
- Software and environment trouble-shooting and diagnostic skills
- Solid understanding of basic computer functions and ability to teach/train users
- Experience supporting software as a service
- Proven ability to communicate effectively via printed material and on the telephone
- Strong oral and written communications skills
- Excellent organizational, problem solving and communications skills
Benefits
- 401k Matching
- Health Insurance
- Paid Time Off
- Vacation
