Customer Success Associate (Contract, Part-Time, Remote)

We are looking for a Customer Success Associate to join our growing team. As a Customer Success Associate, you will be critical to executing our mission of enabling every family to thrive by enabling our customers and their families to get the maximum benefit from our apps.

Requirements

• Excellent written communication with perfect grammar
• Efficient while being empathetic
• Strong problem-solving skills
• Comfortable with using technology, apps, and social media
• 1+ years of customer support experience
• Experience with ticketing software, such as Zendesk and JIRA