Customer Success Associate
Topline ProNew York, New York, United States
Posted May 15, 2026
Full Time
About the Company
Topline Pro is building an AI-powered Shopify for service businesses, helping pros acquire direct business and get discovered, trusted, and booked repeatedly.
Job Description
As a Customer Success Associate, you'll be on the front lines of our customer experience, answering questions, solving issues, and jumping in wherever help is needed. This role is perfect for someone who loves connecting with people, is curious about how tech products work, and wants to build a strong foundation in a go-to-market career.
Requirements
- Exceptional written and verbal communication skills
- A genuine passion for helping people and delivering great customer experiences
- Strong organizational and time management skills
Benefits
- $60K base salary
- Full Medical, Dental, and Vision Health Coverage
- Computer and workspace enhancements
- 401(k) plan
- Unlimited vacation
- 9 company holidays
- 1 personal volunteer day a year
- Company-paid Wellhub membership
- Dinner covered with Uber Eats
