Bilingual Customer Support Associate I

Human Interest is changing the retirement industry by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings. We're a high-growth tech company looking for a Bilingual Customer Support Associate to provide top-tier support to our diverse customer base.

Requirements

• Fluency in both English and Spanish (written and verbal)
• 1+ years of experience in a customer facing role
• Passion for serving customers
• Strong organizational skills
• Ability to communicate with confidence, professionalism and empathy over the phone and through email

Benefits

• Top-of-the-line health plans
• Dental and vision insurance
• Generous PTO and parental leave policies
• 401(k) plan with dollar-for-dollar employer match up to 4% of compensation
• Monthly work-from-home stipend; quarterly lifestyle stipend
• Employee Resource Groups
• Fun online and regional events and celebrations and department and company offsites