Customer Success Support Associate I
Human InterestUtah, United States
Posted May 20, 2026
Full Time
About the Company
Human Interest is tackling one of our country's biggest challenges - closing the retirement gap. We're a high-growth fintech company changing the retirement industry.
Job Description
Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. We're a high-growth fintech company changing the retirement industry. As a Customer Success Support Associate, you'll be the frontline face of the company, demonstrating your passion for helping customers maximize our retirement savings platform.
Requirements
- 1+ years of experience in a customer-facing role
- Passion for serving customers
- Strong organizational skills
- Ability to communicate with confidence, professionalism and empathy
- Meticulous attention to detail
- Demonstrated ability to remain highly productive and organized in an elevated-noise, open-office environment
Benefits
- Great 401(k) plan
- Top-of-the-line health plans
- Dental and vision insurance
- Competitive time off and parental leave
- Addition Wealth
- Lyra: Enhanced Mental Health Support
- Carrot: Fertility healthcare and family forming benefits
- Candidly: Student loan resource
- Monthly work-from-home stipend
- Quarterly lifestyle stipend
- Engaging team-building experiences
