Senior Service Designer

Senior Service Designer role to lead concept initiatives, develop new service experiences, and collaborate with cross-functional teams to deliver improved member experiences.

Requirements

• Bachelor’s Degree in Design, HCD, or a related field
• 5+ years of relevant industry experience
• Portfolio demonstrating skill in journey mapping, user research, prototyping, information design and/or illustration
• Proficiency in design tools such as Figma, Lucid/Miro, PPT, and Adobe Creative Suite

Benefits

• Medical, dental, and vision benefits
• 401(k) retirement savings plan
• Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• Short-term and long-term disability
• Life insurance