The Area Director of Sales and Marketing has direct oversight of sales and marketing operations for two luxury full-service hotels, The Seabird Ocean Resort & Spa and The Mission Pacific Beach Resort. This role has the responsibility to achieve optimal occupancy, ADR, and SPGRN to maximize total revenue while meeting and exceeding hotel profit, marketing objectives, as well as guest and colleague satisfaction levels.
Requirements
- Coordinate all sales segment growth strategies by account to maximize overall revenue.
- Develop, recommend, implement and manage the division's annual budget including the advertising, public relations and direct sales plans efforts for the resorts to drive awareness, relevance, occupancy, food & beverage outlets, Spa, and resort campus bookable experiences.
- Serve as the public face of the resorts, representing the properties in media interviews, industry events, and community engagements to elevate brand visibility and reputation.
- Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies.
- Monitor production of all top accounts and evaluate trends within your market.
- Ability to foster a culture of collaboration and accountability.
- Flexibility to implement initiatives that align with changing market and brand attributes.
- Liaise between commercial services efforts and the operational environment.
- Adhere to Hyatt systems established regulations, company standards, sales standards and sales metrics related.
- Train all resort colleagues on how to recognize and capitalize on all sales opportunities to increase hotel occupancy and revenue.
- Develop a full working knowledge of the operations and policies of the hotel, including Sales, Reservations, Banquet/Events, Food and Beverage, Front Office, Spa, and campus partners.
- Maintain strong visibility in local community and industry organizations.
- Participate in industry leadership groups including panel.
- Attend and/or conduct daily/weekly/monthly meetings and any other functions required by management, providing training on a rotational basis.
Benefits
- Complimentary hotel room nights at Hyatt hotels world-wide
- Unlimited colleague and friends & family discounted room rates at Hyatt hotels world-wide
- Bereavement and jury duty pay
- Vacation, sick, and new child leave
- Medical, dental and vision Insurance, discounted prescriptions, life and disability insurance, flexible spending account
- Retirement Savings Plan option (401K) with employer match
- Employee Stock Purchase Plan
- Complimentary employee meals
