Director of Operations

We are seeking a dynamic and service-driven leader who thrives in a fast-paced luxury lifestyle environment to oversee key operational departments and drive operational excellence and exceptional guest and colleague experiences.

Requirements

• 6+ years of progressive hotel operations leadership experience within luxury or lifestyle hospitality environments
• Minimum 5 years in a senior operations leadership role overseeing multiple departments
• Previous experience overseeing Front Office and Housekeeping operations required; Spa and Security oversight experience preferred
• Luxury lifestyle hotel experience strongly preferred
• Proven ability to lead large teams in a fast-paced, high-touch environment
• Strong financial and business acumen, including forecasting, labor management, budgeting, and revenue optimization

Benefits

• Eligible to participate in the hotel’s incentive compensation plan
• Free onsite parking
• 401(k) with company match after one year of service
• Medical, Dental, and Vision Insurance
• Complimentary and discounted room nights at Hyatt hotels worldwide
• Paid time off and wellness benefits