Front Office Manager
HyattJacksonville, Florida, United States
Posted February 27, 2026
Full Time
About the Company
Hyatt is a global hospitality company operating more than 1,000 hotels and resorts across 75 countries, delivering a wide range of experiences from luxury to all-inclusive. It manages a diverse portfolio of brands—including the Timeless, Boundless, Independent, and Inclusive collections—catering to varied traveler preferences and market segments. Hyatt distinguishes itself through a commitment to personalized guest care, innovative wellness and sustainability initiatives, and a robust loyalty program, World of Hyatt. The company offers a breadth of career opportunities in hospitality, technology, finance, and operations, fostering a culture of service excellence and continuous innovation.
Job Description
Responsible for managing the Front Office operations, including staff training, inter-department communications, and scheduling. Assist with guest services and respond to guest requests and complaints in a friendly manner.
Requirements
- 4 years or more of progressive hotel Rooms Management experience (typically with Hyatt)
- Previous hotel pre-opening experience preferred
- Hotel/Hospitality degree an asset
- Clear concise written and verbal communication skills in English
- Proficient in Microsoft Word and Excel
- Excellent organizational, interpersonal and administrative skills
