Front Office Manager
HyattJacksonville, Florida, United States
Posted February 28, 2026
Full Time
About the Company
Hyatt Hotels Corporation is a global hospitality leader operating over 1,000 hotels and resorts in more than 75 countries across six continents. The company offers a broad portfolio of brands—from luxury properties such as Park Hyatt and Grand Hyatt to lifestyle collections like Andaz and Alila, and inclusive resorts under the Hyatt Ziva and Secrets banners—catering to a wide range of traveler preferences. Hyatt differentiates itself through a customer‑centric philosophy, a robust loyalty program (World of Hyatt), and integrated technology and destination‑management services that enhance guest experiences and operational efficiency. The organization emphasizes a culture of care, empowering employees to deliver personalized service and continuously innovate across hospitality, culinary, and wellness offerings.
Job Description
The Front Office Manager is responsible for managing the hotel's Front Office operations, including staff training, inter-department communications, and staff scheduling. The role requires strong communication skills and leadership abilities, with a focus on providing efficient service and meaningful experiences for guests.
Requirements
- 4 years or more of progressive hotel Rooms Management experience (typically with Hyatt)
- Previous hotel pre-opening experience preferred
- At least 2 years progressive management experience within the Rooms Division of a hotel
- Hotel/Hospitality degree an asset
- Clear concise written and verbal communication skills in English
- Proficient in Microsoft Word and Excel
