Guest Services Agent

Guest Services Agent role at Park Hyatt London River Thames. Answer incoming calls, direct calls, manage switchboard, keep accurate records, liaise with internal and external organizations.

Requirements

• Previous experience in a similar role is preferred
• Excellent customer service skills
• Attentiveness
• Proficiency in operating switchboard equipment and related technology

Benefits

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt
• Uniform provided and laundered complimentary
• Headspace membership
• Access to Employee Assistance Programme
• 50% discount on food and beverages when dining as a guest at selected Hyatt Hotels
• Continuous learning and development opportunities
• Job promotion opportunities across Hyatt Hotels worldwide