Guest Services Agent

Guest Services Agent at Park Hyatt London River Thames, responsibilities include answering incoming calls, directing calls, managing switchboard console, and liaising with internal and external organizations.

Requirements

• Previous experience in a similar role is preferred
• Excellent customer service skills
• Attentiveness
• Proficiency in operating switchboard equipment and related technology

Benefits

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt
• Uniform provided and laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Continuous learning and development opportunities