Guest Services Officer- Front Office
HyattBarcelona, Catalonia, Spain
Posted February 9, 2026
Full Time
About the Company
Hyatt is a global hospitality company with more than 1,150 hotels in over 70 countries.
Job Description
As a Guest Services Officer, you will play a key role in ensuring a smooth, personalized, and memorable experience for all guests throughout their stay.
Requirements
- Proficiency in English & Spanish (spoken and written); additional languages are a plus
- Previous experience in Front Office or coordinating group stays at large-capacity hotels
- Strong organizational skills and ability to manage multiple tasks simultaneously
- Excellent communication skills and a proactive, solution-oriented attitude
- Ability to work under pressure and as part of a collaborative team
- Familiarity with hotel systems (PMS, Channel Manager; experience with Opera is a plus)
Benefits
- Discounts on Hyatt stays not just for you, but also for your family and friends from day one
- 50% discount on food and beverages when dining as a guest at selected Hyatt hotels
- Access to the employee cafeteria
- Free access to a comprehensive Wellness Platform focused on mental well-being and personal growth
- Ongoing learning and development opportunities
