Park Hyatt Sydney is recruiting for a professional Guest Service Officer to join our Front Office team. Join us to redefine luxury.

Requirements

Personally and frequently verifies that guests are receiving the best possible service during arrival and departure.
To accept room reservations accurately and efficiently and enter the reservation into the computer system immediately.
To be familiar with the handling of cashiering functions.
Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests.
To have a sound knowledge of the local environment with regard to attractions, places of interest, restaurants, shopping areas etc.
Works closely with other Front Office personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
Good Computer Skills particularly in the use of MS Office.
Ability to work under pressure.
Positive, can-do attitude
Diploma/certificate in Hospitality or Tourism Management is desirable.
Knowledge of Opera is desirable.
Preferable prerequisite knowledge of the Travel/Hotel industry

Benefits

Park Hyatt Sydney is recruiting for a professional Guest Service Officer to join our Front Office team. Join us to redefine luxury.

Personally and frequently verifies that guests are receiving the best possible service during arrival and departure.
To accept room reservations accurately and efficiently and enter the reservation into the computer system immediately.
To be familiar with the handling of cashiering functions.
Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests.
To have a sound knowledge of the local environment with regard to attractions, places of interest, restaurants, shopping areas etc.
Works closely with other Front Office personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
Good Computer Skills particularly in the use of MS Office.
Ability to work under pressure.
Positive, can-do attitude
Diploma/certificate in Hospitality or Tourism Management is desirable.
Knowledge of Opera is desirable.
Preferable prerequisite knowledge of the Travel/Hotel industry