Guest Services Officer Groups Trainee (Internship)

Join our Guest Services – Groups Internship Program at Grand Hyatt Barcelona and gain hands-on experience in group coordination, guest relations, and cross-department collaboration within a luxury hotel setting.

Requirements

• Student in Hospitality Management, Tourism, Business Administration, or related field
• Fluent in English (mandatory) and Spanish; additional languages are a plus
• Service-oriented, proactive, and eager to learn
• Strong organizational, communication, and interpersonal skills
• Detail-oriented with the ability to manage multiple tasks simultaneously
• Comfortable working in a fast-paced, client-facing environment

Benefits

• €500 net/month stipend
• Personalized training plan + access to Hyatt learning platforms
• Free Headspace subscription
• Staff meals during shifts
• 6 vacation days during the internship