Housekeeping Supervisor

Park Hyatt Chicago is seeking an experienced Housekeeping Supervisor to lead the housekeeping team, oversee daily operations, and maintain Forbes-rated service standards. The role requires strong leadership skills, technical knowledge, and a commitment to excellence in luxury hospitality.

Requirements

• Supervisory Experience: Minimum of 2 years in a leadership role within a luxury housekeeping environment.
• Labor Environment: Proven ability to work effectively in both unionized and non-union settings.
• Team Leadership: Strong leadership skills with a demonstrated ability to coach, motivate, and develop a diverse team.
• Guest Relations: Exceptional communication and interpersonal skills with a strong focus on delivering outstanding guest service.
• Operational Excellence: Highly organized and detail-oriented, with the ability to manage multiple priorities in a dynamic, fast-paced setting.
• Technical Knowledge: Proficient in the use of cleaning equipment, chemicals, and best practices specific to luxury hospitality standards.
• Quality Standards: Consistent commitment to maintaining the highest levels of cleanliness, presentation, and overall room readiness.
• Physical Capability: Able to regularly lift, push, and pull moderate weights as part of daily operations.
• Shift Stamina: Ability to stand and remain physically active throughout an 8-hour shift.
• Schedule Flexibility: Willingness to work varied hours, including evenings, weekends, and holidays as needed.

Benefits

• Health Insurance Eligibility: Available after 30 days of employment.
• 401(k) Eligibility: Available after 30 days of employment.
• 401(k) Matching Contribution: Eligible after 1 year of employment (limited match).
• Monthly Fitness Membership Reimbursement: Available up to a specified limit.
• Qualified Parking & Transportation Tax Exemption: Subject to eligibility.
• Paid Time Off & Holidays: Provided according to company policy.
• Discounted Colleague Rate Room Nights: Available based on room availability.
• Complimentary Room Nights: Offered based on availability.
• Complimentary Meals: Available in the colleague dining room.
• On-Site Bike Rack: Provided for colleague use.