ゲストエクスペリエンスマネージャー Guest Experience Manager (Manager), Hyatt Regency Kyoto
HyattKyoto, Japan
Posted March 18, 2026
Full Time
About the Company
Hyatt Regency Kyoto is a luxury hotel that harmonizes modern and traditional Japanese hospitality, making it a beloved destination for guests from around the world and the local community.
Job Description
We are seeking a Guest Experience Manager to drive overall service quality and guest satisfaction at Hyatt Regency Kyoto. The successful candidate will possess a caring heart, embody the Regency brand personality traits, and have a deep understanding of the Hyatt brand standard and World of Hyatt program.
Requirements
- Three or more years of experience in the hospitality industry
- Excellent communication skills in Japanese and English
- Rapid response and decision-making ability in the event of guest complaints and issues
- Experience as a team leader or supervisor
- Ability to respect and appreciate diverse cultures and values
- Proficiency in creating reports and documents using Word, Excel, and PowerPoint
Benefits
- Competitive salary
- Opportunities for career growth and development
- Recognition and rewards for exceptional performance
- Access to employee benefits and perks
