Pool Manager Sarena de Muro Resort

Sarena de Muro Mallorca Resort Destination by Hyatt is seeking a dynamic F&B Pool Manager to deliver superior Food and Beverage Service and maximize customer satisfaction.

Requirements

• Coordinating daily pool restaurant management operations
• Maintain high standards of high-quality control
• Oversee smooth operations in all areas, including the pool kitchen and bar areas
• Deliver superior food and beverage service and maximizing customer satisfaction
• Delegate responsibilities and supervise business operations
• Support in hiring, training, motivating, and coaching employees
• Resolving conflicts or complaints from pool and bar customers and employees
• Monitoring store inventory activity and ensuring proper provisions
• Support Operations Managers to manage procurement/purchasing, vendor relations
• Provide effective and efficient processes and strategies to evolve revenues and controls on expenses
• Support Operations Managers to establish and achieve business and profit objectives
• Ensure staff members follow company policies and procedures
• Operating equipment responsibility
• Proven Leadership skills
• Proven Food and Beverage management experience (Restaurant management)
• Preferred F&B school diploma or degree in service management or related field
• Minimum 2 years in a Management/Assistant Management position
• Up to date with F&B trends and best practices
• Knowledge of bartending would be an asset
• Communication, leadership skills, coaching, and conflict resolution skills
• Commitment to providing exceptional service to customers and support to staff members
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS)