The Manager - Ocean Carrier Services Operations Optimization II role collaborates with senior leadership to drive commercial and operational initiatives, emphasizing trade lane development and cargo segment strategies for High and Heavy equipment manufacturers.
Requirements
- Oversee monthly vessel allocation and scheduling
- Maintain effective communication with High and Heavy customers
- Provide operational and strategic support to Trade Lane Managers
- Oversee and facilitate the collection of outstanding payments for ocean freight services
- Actively engage in system enhancement meetings and contribute to ongoing accounts receivable discussions
- Deliver exceptional service that exceeds customer expectations
- Oversee and optimize existing EDI data transfers
- Collaborate on the implementation of new EDI integrations
- Direct and manage team efforts
- Provide guidance and mentorship to team members
- Conduct in-depth market research
- Cultivate and strengthen relationships with clients
- Provide comprehensive assistance for global sport rate inquiries and requests
- Conduct thorough reviews of customs documentation
Benefits
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Health Care & Dependent Care Flexible Spending Accounts
- Basic Life and AD&D as well as Short-Term & Long-Term Disability
- Paid Vacation, Holidays, and Sick leave
- Pet Insurance
- Hospital and Critical Illness Insurance
- Wellness Program and Gym Reimbursement
- 401(k) with Generous Matching
- Referral Bonuses
- Auto Allowance
- Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities
- Discretionary Bonuses
- Tuition Reimbursement