The Manager - Haulaway Operations (Non-Captive OEM) position will provide operational, administrative, and systems support on all new OEM customer accounts. This role will support on all logistics operations from dispatching, vendor KPI management, AP/AR transactions, and TMS systems management.
Requirements
- Monitor carrier dwell performance at ocean ports, vehicle processing centers, and rail ramps
- Take appropriate action to maintain carrier dwell within acceptable limits
- Monitor and track vehicle shipments in transit from origins to final destinations
- Provide network insight and suggestions on RFQ preparation and assist in approving new carriers
- Work closely with Business Development to develop, input, and manage transportation budgets and forecasts
- Maintain strong relationships with non-captive clients and associated business and industry network contacts
- Support all A/P truck carrier invoicing ensuring our carriers are paid in a timely manner within contractual terms
- Ensure all A/R billable items are processed through the Operations Administration Department, supporting the billing team with any collections as needed to ensure GLOVIS is paid within our contractual terms
- Monitor trucking KPI’s for the effective measurement of logistics performance
- Help oversee and enforce countermeasures with carriers to correct deficiencies and improve performance
- Support quarterly optimization reviews with carriers and recommend necessary changes to improve network performance
- Assist in conducting trucking optimization studies, in effort to ship vehicles to destinations in the most cost-effective and expeditious manner
- Prepare weekly and monthly reports on vendor activity, service levels, and performance metrics
- Maintain SOPs and account files to ensure compliance and operational consistency
- Create ad hoc reports for executive management when requested
- Special Project requests from executive management
- ISO 9000 Internal Audit review preparation and management
- Manage all facets of Glovis Korea and Hyundai Auto Group Audits and Reviews
Benefits
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Health Care & Dependent Care Flexible Spending Accounts (FSA)
- Basic Life and AD&D as well as Short and Long Term Disability
- Paid Vacation, Holidays, and Sick leave
- Pet Insurance
- Hospital and Critical Illness Insurance
- Wellness Program and Gym Reimbursement
- 401(k) with Generous Matching
- Referral Bonuses
- Auto Allowance
- Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities
- Discretionary Bonuses
- Tuition Reimbursement
