Therapy Patient Services Representative - Twin Cities Orthopedics
i-Health/RevoMinnesota, United States • Minnesota, United States • Minnesota, United States
Posted January 14, 2026
Full Time
About the Company
Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.
Job Description
The Therapy Patient Services Representative is responsible for patient registration and check-in as well as clinical support duties. This is a full-time float position between our Edina MN Drive, St Louis Park and Eden Prairie locations.
Requirements
- Greet and register patients
- Collect co-payments, pre-payments, insurance information, and photo ID
- Verify and document insurance information
- Accurate and timely scheduling of new and existing patients
- Communicate all pertinent information to patients
- Chart preparation and management
- Maintain a working knowledge of health care plan requirements and health plan networks
- Maintain timely communication with patients, families, and staff
- Assist in non-billable patient services
- Guide patients through specific education/intervention provided by therapist
- Assist in organizing and writing literature for exercises, therapy, and sport programs
- Clean and stock exam rooms, gym, equipment, and therapy space
- Assist with check-in for individual and group fitness classes
- Coordinate equipment repair as needed
- Assist with patient transport within the clinic
Benefits
- Comprehensive benefits package
- Medical (w/Maternity Bundle), Dental & Vision plans
- Tuition Reimbursement
- 401(k) w/ Profit Sharing
- Employee Assistance Program
- Lifetime Fitness Subsidy
- Car Rental discounts
- Home, Auto, & Pet insurance savings programs
